Services Manager
Dallas or Houston
Duration: 6+ months
Sub-Con
/ Full Time (Both are Fine)
Here are the day to
day responsibilities for a Service Manager:
·
Own all day-to-day client operational
responsibilities
·
Maintain production
processing calendar (planning and organization)
·
Management and
resolution of all processing issues and service requests
·
Lead regularly scheduled
client status calls
·
Maintain internal
operational documentation (playbook)
·
Monitor and report on
service level agreements
·
Create and maintain
vendor Interface Agreements
·
Adhere and enforce QA
assurance standards
·
Provide client updates
on our overall operational performance
·
Identify operational
improvements
·
Conduct internal monthly
Operations Review
Interested can share resumes @ balakrishna@datagrp.com/732-227-4427
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